Terms of Service

1. Introduction & acceptance

These Terms of Service (the "Terms") set out the general conditions on which Westonix SIA ("Westonix", "we", "us") provides its services to clients. They apply whenever you request, order or use our services, and by doing so you confirm that you have read, understood and accepted these Terms.

These Terms mirror the individual Service Agreements that Westonix signs for each engagement. Where a signed Service Agreement covers a specific project, that agreement governs the particulars of the engagement and prevails over these general Terms in the event of any conflict.

2. Definitions

In these Terms, the following words have the meanings set out below:

• Services — the digital growth work we provide, including marketing strategy, lead-generation systems, and SEO and Google Ads, as described in the relevant proposal or Service Agreement.
• Client — the individual, business or organisation that orders or receives the Services.
• Fee — the fixed price payable for the Services, as stated in the applicable proposal or Service Agreement.
• Deliverables — the documents, plans, configurations, assets and other materials we create and provide to the Client as part of the Services.

3. About Westonix

Westonix SIA is a boutique digital growth studio based in Rīga, Latvia.

Legal name

Westonix SIA

Reg. No.

40203754023

Address

Ganību dambis 17-9, Rīga, LV-1045, Latvia

Email

Office@westonix.eu

4. Our services & scope

Westonix offers three fixed-scope, fixed-price packages. The exact scope, inclusions and assumptions for each engagement are set out in the relevant proposal or Service Agreement:

• Launch Architecture — Marketing Plan for Your Project — €650, delivered in 7 days.
• Fast Track — Ready-to-Go Lead Generation System — €1,600, delivered in 14 days.
• Integrated SEO & Search Ads — €1,100, delivered in 5 days.

Each package has a defined scope. Anything outside that defined scope is not included and, if required, is agreed separately in writing (see Section 6).

5. Proposals & ordering

We typically begin with a proposal describing the chosen package, the scope, the Fee and the timeline. An engagement is formed when the Client accepts a proposal or signs a Service Agreement, whether in writing, by email confirmation, or by another agreed method.

The Client is responsible for ensuring that the person accepting the proposal or signing the Service Agreement is authorised to do so on the Client's behalf.

6. Fees & payment

Our Fees are fixed for the scope described in the proposal or Service Agreement. Unless agreed otherwise in writing, the Fee is due within five (5) days of the agreement date.

Westonix is not registered for VAT, so VAT is charged at 0%. Payments are made in EUR to the bank account stated on our invoice.

If a Fee is not paid when due, we may suspend work and withhold Deliverables until payment is received. Any work that falls outside the agreed scope is quoted and agreed separately in writing before it is carried out.

7. Care plans (subscriptions)

In addition to the fixed-scope packages, Westonix offers Care Plans — ongoing maintenance and optimisation of a marketing system we have delivered. Three tiers are available (Basic Care, Pro Care, VIP Care), each for a period of 1, 3 or 12 months. The scope of each tier, the monthly work allowance and the response time are as published on our Care Plans section at the time of purchase.

Payment. Care Plans are paid in advance for the whole chosen period, by card, on our checkout at checkout.westonix.eu. Payments are processed by Stripe; we do not receive or store your card details. Prices are shown per plan and include no VAT (see Section 6).

Nothing renews automatically. A Care Plan covers exactly the period purchased and then simply ends — there is no automatic renewal and no recurring charge. We contact you before the period ends so you can decide whether to continue. To stop, do nothing.

Work allowance. The hours included in a tier are per calendar month and are not cumulative — unused hours do not carry over to the next month. Work beyond the allowance is agreed separately in writing before it is carried out.

What a Care Plan is not. It is maintenance and optimisation of an existing system, not a new build, and not a guarantee of any specific ranking, traffic level or lead volume (see Section 11). Third-party costs — advertising budgets, hosting, domains, paid tools — are not included and remain payable by the Client directly to the provider.

Refunds. You may request a refund of a Care Plan within 14 days of payment, provided no work under the plan has yet been carried out; if work has begun, we refund the unused part of the period on a pro-rata basis, less work already delivered. Refunds are returned to the card used for payment. Write to Office@westonix.eu to request one.

Suspension. We may pause a Care Plan if we lose the access needed to do the work (for example, ad account or hosting credentials) and cannot obtain it after two written requests. The paused period is added back to the end of the plan once access is restored.

8. Client responsibilities

To allow us to deliver on time and to the agreed standard, the Client agrees to:

• provide timely access to the accounts, platforms, tools and systems needed for the Services;
• provide the necessary credentials, content, information and approvals when reasonably requested;
• nominate a contact who can give feedback and decisions within the agreed timeline.

The Client warrants that it owns, or has the necessary rights and licences to use, any materials, content, trademarks or data it supplies to us, and that our use of those materials for the Services will not infringe the rights of any third party.

9. Timelines & delays

The delivery timelines stated for each package are measured from the point at which the Client has provided the required access, credentials, content and materials — not from the order date alone.

Where delays are caused by the Client (for example, late access, late content or late approvals), the affected timelines are extended accordingly, and we are not responsible for the resulting delay.

10. Intellectual property

On full payment of the applicable Fee, the Deliverables created specifically for the Client transfer to the Client, who then owns them. This reflects our principle that the client owns everything we build for them.

Westonix retains all rights in its pre-existing and underlying methods, know-how, frameworks, templates and tools, including anything developed independently of the engagement. Nothing in these Terms transfers ownership of those underlying assets to the Client; instead, to the extent any are embedded in a Deliverable, the Client receives a licence to use them as part of that Deliverable.

11. No guarantee of results

We apply our best professional judgement and effort, but search rankings, advertising performance and lead volumes depend on factors outside our control — including third-party platforms (such as Google), algorithm changes, competition, budgets and overall market conditions.

Any figures, targets or projections discussed are objectives, not guarantees. Westonix does not warrant any specific ranking, traffic level, conversion rate, lead count or commercial outcome.

12. Confidentiality

Each party agrees to keep the other party's non-public information confidential, to use it only for the purpose of the engagement, and not to disclose it to third parties without consent, except where disclosure is required by law.

This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that the receiving party already lawfully held or independently developed.

13. Limitation of liability

To the fullest extent permitted by law, Westonix is not liable for any indirect, incidental or consequential loss, including lost profits, lost revenue, lost data or loss of business opportunity, arising out of or in connection with the Services.

Our total aggregate liability arising out of or in connection with an engagement is capped at the amount of Fees actually paid by the Client for that engagement.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under the applicable law.

14. Termination & force majeure

Either party may terminate an engagement if the other party commits a material breach of these Terms or of the relevant Service Agreement and fails to remedy it within a reasonable period after written notice. On termination, the Client remains responsible for Fees due for work performed up to the date of termination.

Neither party is liable for any failure or delay in performing its obligations to the extent caused by events beyond its reasonable control (force majeure), including natural events, outages of third-party platforms, network or hosting failures, strikes, or government action. The affected obligations are suspended for the duration of the event.

15. Governing law & disputes

These Terms, and any engagement governed by them, are subject to the laws of the Republic of Latvia.

The parties will seek to resolve any dispute amicably through good-faith discussion. Where a dispute cannot be resolved that way, it will be settled by the competent courts of Latvia.

If you have any questions about these Terms, or wish to raise a concern, please contact us at Office@westonix.eu or write to Westonix SIA, Ganību dambis 17-9, Rīga, LV-1045, Latvia.